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Knowledge Engine
The problemHow it worksUse casesDeployment
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Knowledge Engine

Ask your enterprise. Get the answer and the source.

People can't find what the company already knows. The Knowledge Engine answers in plain language, shows where the answer came from, and shows each person only what they are allowed to see.

Request a DiagnosticSee it working

The problem

Your people can't find what the company already knows.

Policies, manuals and past decisions sit across drives, wikis and inboxes, so the same questions get asked again and again.

Spread everywhere

Policies, SOPs and manuals live across drives, wikis and inboxes.

Asked twenty times

Experienced people answer the same question twenty times a week.

Slow to learn

New joiners take months to learn what the company already knows.

How it works

From inputs to approved actions.

01Inputs

What it connects to.

01
Documents, SOPs and policies
02
Wikis and shared drives
03
Email and past tickets
04
Technical manuals and drawings
02Intelligence

What it works out.

01
Reads everything once and keeps it current
02
Understands the question as asked
03
Finds the passages that answer it
04
Writes a sourced answer in English or Arabic
03Actions

What it does.

01
Answers in chat, Teams or WhatsApp
02
Opens the source page
03
Drafts the reply for the owner
04
Routes what it cannot answer to the right person
04Controls

What people keep.

01
Each person sees only what their role allows
02
Every answer carries its source
03
Unanswerable questions say so
04
Full query log
01 / 04See it working

Outcomes

What changes.

Answers in seconds

With the source attached.

Expertise that stays

When people leave, what they knew does not.

Fewer interruptions

For the people who know.

No figures are quoted here because no deployments have been completed yet. The Diagnostic estimates the value for your own workflow before anything is built.

Use cases

Where it starts.

HR policy questionsLeave, allowances, approvals.
Procurement rulesLimits, sign-offs, preferred suppliers.
Engineering manualsProcedures, torque values, isolation steps.
Sales collateralThe right deck, the latest price list.
IT how-tosAccess, devices, common fixes.
Compliance proceduresWhat applies, and where it says so.

Works with

SharePointGoogle DriveConfluenceNotionMicrosoft TeamsWhatsAppOutlookGmail

Deployment

Runs where your data has to stay.

Managed cloud

We host and run it for you.

The fastest way to start.

Your cloud

Inside your own AWS, Azure or Google Cloud account.

Under your keys and your policies.

On-premise

On your own servers with open models.

Nothing leaves your network.

Any model, chosen per task. Commercial or open-source, picked for accuracy, cost, speed and risk. Never locked to one vendor.

See it working

A working demonstration, not a promise.

Operations Knowledge EngineAsk a gas plant's manuals a question. Get the procedure, the source and the safety notes.

Find out what your people are searching for.

Tell us where work is slow, manual or expensive. We reply within one working day to arrange a call.

Start with a DiagnosticTalk to CrafterTech